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Sales Engagement – The Definitive Guide

What makes sales engagement technologies different from other "new innovations" when it comes to adopting them for your business? This biggest difference is that sales reps are actually happy to use them. Unlike past technologies that were more of a chore for reps, simply providing data to higher ups, sales engagement technology, like Dynamics 365, adds value directly to the tasks sales reps perform throughout the day: from identifying new prospects to deepening relationships with current customers. Invest in a technology that your sales reps will actually use and will provide a ROI for your business. Contact us to learn more.

By |2019-05-31T09:00:25-05:00May 31st, 2019|0 Comments

Customer Story: Park Place Technologies builds personal relationships to drive global sales

How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it's all about building strong, genuine relationships with their customers. A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations. At ERP Consulting LLC, we want to help you give your sales reps the tools to succeed. Contact us to learn more.

By |2019-05-28T09:03:18-05:00May 28th, 2019|0 Comments

Unlocking Future Potential with Dynamics 365 and Power BI

In order to become one of the top 20 shared service organizations in the world, Celestica needed to become one cohesive unit of unified goals, motivated workers, efficient operations, and deep customer relationships. To achieve these outcomes, Celestica used Dynamics 365 and Power BI. Dynamics 365 provided a single, integrated system throughout their organization and Power BI helped them visualize the results of operations--both within their own company and for their customers. Arm yourself with the best possible tools and let your business do the rest. There is no telling what you'll achieve. Contact us to learn more.

By |2019-05-23T10:00:45-05:00May 23rd, 2019|0 Comments

Map to your customers’ sales expectations

80% of customers will expect personalized sales by 2020, making it less of a luxury and more of a requirement. Unfortunately, this is at odds with most business sales structures as 10 people on average are involved with a sales decision. How can customers still receive personalized sales guidance when they are talking with multiple sales reps juggling numerous teams? Dynamics 365 for Sales Professional tracks all customer interactions so no matter who is talking to them, they can deliver a personal experience, armed with the knowledge they need. Learn how to tackle this and other challenges in this infographic.

By |2019-05-21T00:01:16-05:00May 21st, 2019|0 Comments

Experience is everything: Here’s how to get it right

When it comes to cultivating a loyal enthusiastic customer base, it's not just about pushing your company to offer the best products or the best price. In fact, your resources would be better spent creating stress-free value and positive human experiences for customers. Luckily, technology can help you do this. Check out this E-book to learn about ways to use technology, alongside other strategies, to improve customer experiences. Make incredible customer experiences your competitive edge, and the rest will follow. At ERP Consulting LLC, we're ready to help you get started.

By |2019-05-17T10:00:18-05:00May 17th, 2019|0 Comments

Customer Story: Compass Group serves up a global solution with Microsoft Dynamics 365

All the tried-and-true processes and best practices in the world won't do your company any good if they are not being followed by employees. Implementation and follow up of company standards are especially difficult in de-centralized multinational companies like Compass, a food and support service organization with operations spread across 50 countries. To keep everyone synchronized, Compass implemented Dynamics 365. The intuitive interface meant more employees were happy to use it, increasing visibility and effectiveness. What insights are awaiting your organization? Let's find out together. Contact us to learn more.

By |2019-05-14T13:35:38-05:00May 14th, 2019|0 Comments

Five revenue killers and how to defeat them

When the pressure is on to hit sales goals, it can be tempting to use short-term or pushy techniques to close deals, but these strategies could leave customers with a bad impression of your business, killing revenue in the long-run. Potential customers make decisions with their hearts as much as their minds. Therefore, it is important for sales reps to take the time to build personal relationships and understand the needs of their customers. Although it may mean making a larger investment in the beginning, building lasting relationships with customers based on trust benefits everyone. Learn more about this and other insights for reaching your revenue potential in this E-book.

By |2019-05-06T11:16:18-05:00May 6th, 2019|0 Comments

Kelly Roofing uses Dynamics 365 to connect and grow their business

Check out how a family-owned roofing business in Naples, FL that outgrew their existing accounting solution is using Dynamics 365 Business Central to centralize finance, operations, and sales functionality and streamline business processes.

By |2019-04-04T15:35:26-05:00April 4th, 2019|0 Comments

Streamline seller workflows

What does it mean for your business to be truly connected? How about being able to access financial data while replying to emails within Outlook to increase efficiency and accuracy of responses? How about having the ability to collaborate on documents and presentations by editing in real time with your colleagues? How about user-friendly access to the documents and data you need on any type of device? #MSDyn365 harnesses the power of the cloud to accomplish these and more. ERP Consulting LLC is ready to help you achieve connectivity across your entire business. Contact us to learn more.

By |2019-03-26T12:14:26-05:00March 26th, 2019|0 Comments